Satisfaction Guarantee

Bauhaus Re-edition is convinced of what it sells, choosing and selling only products that can satisfy your needs as much as possible, as regards the quality of both the material and the production. The main goal is your satisfaction, which is why you will have a 2-year warranty on manufacturing defects.

Duration of the guarantee

Each warranty is valid, starting from the date of purchase, for 2 years.

How will bauhaus re-edition srl intervene?

Bauhaus Re-edition will examine the product and assess whether the problem is within the warranty coverage. Following examination of the product, Bauhaus Re-edition will repair the same if defective or will replace it with an equal or comparable product, in its opinion, in compliance with current legislation.
In such cases, Bauhaus Re-edition will cover the costs of repairs, spare parts, labor and travel costs of the maintenance personnel, provided that the repair does not have to take place at a distance such as to require exceptional expenses.
This procedure does not apply to repair work that is not approved by Bauhaus Re-edition.
The replaced pieces will become the property of Bauhaus Re-edition.
If the item is no longer on sale at Bauhaus Re-edition, we will arrange for a suitable replacement. It will be Bauhaus Re-edition, at its sole discretion, to determine which replacement is to be considered adequate.

Condition for the guarantee

The warranties are valid from the date of purchase of the product. The original purchase invoice for the product must be shown.

Exclusions

The warranties are not applied to products that have been stored or assembled incorrectly, used inadequately, that have been tampered with, altered or cleaned with unsuitable procedures or products, or in which third parties other than Bauhaus Re- edition.
The warranties do not cover normal wear, cuts or scratches, or damage caused by impacts or accidents. The warranties are not applied if the products have been placed in outdoor or humid environments. The warranties, unless otherwise specified, refer only to domestic use of the products. The warranties do not cover indirect or incidental damages. The warranties are for the benefit of the Original Purchaser of the product and are not transferable.

Application of national laws

The guarantees specified in the text are additional to the rights that the Legislative Decree no. 206/2005 and subsequent amendments and additions provide for the protection of consumers (Consumer Code).

How to contact us if you need our help

Send an email to assistenza@bauhausreedition.com and ask how to behave in case of problems. Keep the invoice as proof of purchase: you will need to show it for the guarantees to be valid.